Terms and condition

Welcome to the "Zad Al-Madina" application. By using any of Zad Al-Madina's applications (Customer – Restaurant – Delivery), you agree to the following terms:

You must use the service legally and without abuse or fraud.

The use of the application for any illegal or prohibited purposes is strictly forbidden.

Zad Al-Madina's management reserves the right to suspend or cancel accounts that violate these terms without prior notice.

Any purchase, order, or delivery is carried out in accordance with the conditions outlined in the application and must be adhered to.

In case of any malfunction or issue with the order, the user has the right to submit a complaint to the support team, and it will be handled according to the refund and cancellation policy.